Refund and Returns Policy

Overview

Our refund and returns policy involves sending an email. If 15 days have passed since your purchase, and there has been no email, then a refund will not be possible.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Some health and personal care items

There are certain situations where only partial refunds are granted:

• Book with obvious signs of use
• CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

Need help?

Contact us at {email} for questions related to refunds and returns.